Verification Failed Iphone

Check that your router has a good connection and it is working properly so that you will get fixed this type of Verification Failed there was a problem connecting to the server iPhone Macbook problem issue. 1 vote and 0 comments so far on Reddit. The Verification Failed error on iPhone can occur due to a problem with Apple Servers, Incorrect or Corrupted Network Settings and other reasons. Sign in with your Apple ID on another iPhone Go to Settings and then tap on your Apple ID. Tap on Password and Security. Now, tap on Get Verification Code and enter the code into the iPhone that’s facing the verification error and see if the issue gets resolved.

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December 13, 2019Nicole Jones

“After updating to iOS 13/14, I cannot sign into iCloud and restore my backup, but only get the alert said there was an error connecting to Apple ID server. What should I do?”

When you need to log into iCloud with your Apple ID, App Store or iTunes on your iPhone, it is frustrating to get the verification failed alert. The error means that your Apple device does not allow you to connect to iCloud verification server, even if you enter the correct user name and password. Just learn more about the 8 fast and verified solutions from the article.

  • Part 1: 8 Best Methods to Fix 'Error Connecting to the Apple ID Server”
  • Part 2: How to Recover iPhone Data from iCloud Backup

Part 1: 8 Best Methods to Fix 'Error Connecting to the Apple ID Server”

Method 1: Force Restart Your iPhone

Force restart of your iPhone enables you to clean the cache and settings, which can solve some simple problems, such as the Apple ID verification failed error. Just learn more details about the process as below.

For iPhone X/8 or later: Quickly press and release the “Volume Up” button, and do the same to the “Volume Down” button. Then press the “Side” button until you see the Apple logo.

For iPhone 7: Hold down both “Side” and “Volume Down” buttons for 10 seconds. Release them when Apple logo pops up.

For iPhone 6s and earlier: Keep pressing the “Home” and “Side” button until the Apple logo shows up.

Method 2: Check Apple’s Servers

Of course, when there is something wrong happens on Apple’s servers, the Apple verification failed error will show up. So, you should check the status of Apple servers.

Access the Apple System Status page in your web browser.
Find the Apple ID server in the list. If it is marked with a warning icon, you can only wait the server turn back to normal.

Method 3: Update Time and Date

Make sure the Time and Date set correctly on your iPhone if you encounter the Apple verification failed error. When you are moving between different countries, the Time difference might cause the problem.

Launch the “Settings” on your iPhone. Go to “General” > “Date & Time” and enable the “Set Automatically”.
It is able to update the Date & Time automatically and choose the proper time zone manually.

Method 4: Sign out iTunes and App Store


Another way to fix the Apple ID verification failed error is to sign out your iTunes and App Store.

Head to “Settings” > “iTunes & App Stores”, and tap your Apple ID on your iPhone.
Choose the “Sign Out” option and enter your password if prompted.
After that, sign in your Apple ID and password again to find whether it works now.

Or, you can change an Apple ID and sign in to iTunes for checking the problem

Method 5: Check Your Network

Verification Failed Iphone

The poor Internet connection may trigger the error connecting to Apple ID server. In such case, you should switch to a Wi-Fi network and check your router. If you are using a VPN or Hotspot on your iPhone, you also need to turn the option off.

Method 6: Reset Network Settings

Iphone verification failed unknown error

If the network is still not working on your iPhone, which lead to the verification failed error, you have to reset your network settings. Here is the detailed process as below.

Go to “Settings” > “General” > “Reset” and choose “Reset Network Settings”.
If prompted, enter your passcode and tap “Reset Network Settings”.
When your iPhone restarts, connect to your Wi-Fi and the error should disappear.

Method 7: Reset Apple ID Password

Apple verification failed error might also be related to the outdated password, you can have another check or even reset the password of iCloud to find whether it works.

Access Apple ID website in a browser, click Manage your Apple ID and sign in your account.
Enter your Apple ID and password, and click Password and Security on the left side.
Answer the security questions based on your settings and click Change Password to open the new password page.
Enter the new password and re-enter it to confirm it. Next, you need to update it on your iPhone.

Method 8: Update Software

The last but not least method to fix the Apple verification failed error is to update your iOS version. The latest iOS always includes some updates for the known errors.

Head to “Settings” > “General” > “Software Update” to check the new update.
If there is an update available, tap the “Download and Install” option and follow the onscreen instructions to get it.

Part 2: How to Recover iPhone Data from iCloud Backup

What should you do if Apple verification failed persists, is there a method to recover the files from iCloud directly? In order to retrieve the files from iCloud backup with ease, FoneLab iPhone Data Recovery enables you to retrieve the iCloud backup without your iOS device.

Verification Failed Iphone

  • Open iCloud backup and preview your files in iCloud backup.
  • Extract certain files or entire backup to your computer.
  • Keep the original status of your data while recovering.
  • Available to all iOS devices running iOS 14/13/12/11 and earlier.

How to Recover iCloud Backup without iPhone

Get the iCloud recovery tool
When you encounter the iCloud verification failed error, download and install iPhone Data Recovery on your computer. Then launch it and choose the “Recover from iCloud Backup File” tab.
Download the iCloud backup
Sign in your Apple ID and password on the right side to access all iCloud backup files. Choose the desired backup file and click the “Download” button to get the backup file.

Note: To recover photos from iCloud backup, for example, go to the Photos tab from the left side and view your photos on the right panel.

Recover iCloud backup
Check the files and data you want to recover from the iCloud backup and click the “Recover” button at the bottom right side. When prompted, select a specific folder to save the recovered files and click “Recover” again.


Based on the sharing above, you should understand what you can do when you encounter the message said there was an error connecting to the Apple ID server on your iPhone. As you can see, fixing this problem is not as difficult as you thought. Even though the error persists, you can access your iCloud backup files with Aiseesoft iPhone Data Recovery. It is not only easy to use, but also able to preview and recover iCloud backup without the iPhone.

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Sometimes when you’re trying to log in to iTunes or the App Store on your iPhone, iPad or Mac, you may get the error message “Verification Failed. There was an error in connecting to your Apple ID?” This problem can persist for quite a long time, preventing you from downloading new apps or updating existing ones.

In this article, we are going to share with you some effective solutions to fix this problem. Let’s get started with the main causes of this error message.

Why This Verification Error Occurs?

Many users run into this verification error when they are trying to log into iCloud, iTunes or App Store. This problem often occurs soon after an iOS 14 update or a restore and it indicates that the device is not allowing you to connect to Apple’s iCloud verification servers. Therefore, it is safe to say that despite what the error message says, there is nothing wrong with the Apple ID username or password.

The following are some effective solutions you can try to fix the Apple ID verification failed error:

1. Check Apple System Status

Before attempting any other more invasive solutions, it is a good idea to check if the Apple Servers are experiencing any issues. To do that, visit the Apple System Status page and if you see any problems, just wait until Apple fixes the issue before attempting to sign in to the App Store or iTunes again. If the Apple Servers do not have any issues, keep reading and proceeding to other troubleshooting fixes.

2. Check Your Internet Connection

Verification Failed Iphone Setup

You may also experience this verification error if the device is not connected to the Internet. The easiest way to check the strength of your connection is to open a webpage in Safari. If the webpage fails to load, try the following:

  • Turn on Airplane Mode on your iPhone (Settings > Airplane Mode) for 30 seconds and then disable it.

  • Turn off Wi-Fi for up to a minute and then turn it back on.

  • Restart your iOS or macOS device, as well as Wi-Fi router and modem.

  • Make sure that the device is not too far away from the Wi-Fi router.

  • If all the above don’t fix the network problem, try resetting the network settings. On iOS device, go to Settings > General > Reset > Reset Network Settings.

3. Check Data and Time Settings

You should also make sure that the Date and Time settings on your device are correct.

  • On your iPhone or iPad, go to Settings > General > Date and Time and turn on “Set Automatically” option.

  • On your macOS computer, tap on Apple > System Preferences and select “Date & Time”, then click on the lock icon to make changes. You will be required to enter the admin password.

4. Sign Out and Sign In Apple ID

Signing out of your Apple ID and then signing back to it can easily resolve this verification failed issue.

  • To sign out of your Apple ID on iPhone/iPad, go to Settings > iTunes & App Store > Your Apple ID and then tap “Sign Out”. Wait a few minutes and then sign back it.

  • To sign ou of your Apple ID on Mac, go to the App Store and from the menu bar, tap on “Store” and then choose “Sign Out”. After that, sign in with your Apple ID again.

5. Change Apple ID Password

You can also experience this error if the Apple ID password you are using doesn’t meet Apple’s recommendations. In this case, the best thing to do is to change the password. To do that, follow these simple steps:

  1. Go to Apple official website and click on “Manage your Apple ID”, then sign in to your Account with your Apple ID and password.

  2. Click on “Password and Security” on the left and answer the security questions to verify your identity. You may also need to enter the code Apple sends to your device.

  3. Click “Change Password” and enter the old password before choosing a new password. You may have to enter the new password twice to verify it.

  4. When the new password is accepted, you will need to update it on all your iOS and macOS devices.

6. Restart Your Device

Restarting your device is also a great way to fix some of the software issues that could be causing this Apple ID verification failed error. Here’s how to restart your device:

  • For iPhone X, 11 or Later: Press and hold one of the volume buttons and the side button at the same time. Drag the slider to turn off the device. Wait a minute or so before pressing the side button again to turn on the device.

  • For Other iPhone Models: Press and hold the side or top buttons and then drag the slider to turn off the device. Wait a minute before pressing the side or top button to turn on the device.

  • For Mac: Just click on the Apple menu and then choose “Restart”.

7. Update Your iOS Device

Updating your device to the most recent version of iOS is one of the best ways to fix this problem, particularly if it happened soon after an iOS update. This is because the latest version of iOS 14 will have bug fixes that can resolve this problem.

  • To update your iOS device, go to Settings > General > Software Update and if an update is available, tap on “Download and Install” to install the update. You can also update your device by connecting it to the computer.

  • To update your Mac computer, click on Apple > System Preferences > Software Update. If there is an update, just follow the on-screen instructions to download and install it. If needed, you can turn on “Automatic Updates”.

8. Use Verification Code

You might be able to get a verification code that you can use to sign in. This is however only possible if you have more than one Apple device and you are signed in to the same Apple ID on both devices. Here’s how to get the verification code:

Iphone Says Verification Failed

  1. Ensure that the device is connected to a stable Wi-Fi network.

  2. On iPhone: go to Settings > {Your Name} > Password & Security > Get Verification Code; On Mac: click on Apple > System Preferences > Apple ID > Password & Security > Get Verification Code.

  3. Now simply use the verification code to sign in on the device that is showing the verification error

9. Connect Apple Support

If all the solutions above fail to work, you should contact Apple Support. Go to Apple Support on the device you are using and you will be able to connect directly to Apple support via phone, email or chat. You can also just bring your device to the nearest Apple store for repair.

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Friday on Aug 28, 2020, 16:39:20 GMT / Post By Fay J. Melton to iPhone Issues

Fay J. Melton has explored the area of technology and software for more than 5 years and he is enthusiastic about helping users solve various technology issues.

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